FAQ
Why Ambrae?
Ambrae scents are built on the DNA of real fine fragrances. We work with professional fragrance houses to recreate the profiles of iconic perfumes and translate them into a format that works on fabric, not skin. The chemistry is different: what smells beautiful in a bottle needs to be re-engineered to survive a wash cycle, bond with fibers, and release scent as fabric dries and warms. That's the craft.
Why do I need both shampoo and conditioner?
It comes down to chemistry. Fragrance molecules behave differently in a wash-off product than in a rinse-off one — so the scent in the Laundry Shampoo is calibrated to survive the wash cycle and leave a clean, neutral base. The Conditioner is formulated to hold and release fragrance on the fabric itself, which is why the scent is richer, warmer, and lasts longer after drying. Each product has its role. Together, they're the full Ambrae experience.
Is Ambrae safe for my children’s laundry?
The safety of our formula is our priority, which is why it’s hypoallergenic and skin-friendly. With a child’s delicate senses in mind, we recommend avoiding highly fragranced products for newborn essentials. A baby’s sense of smell is incredibly keen, and we recommend keeping their surroundings scent-neutral during their first years of life.
What scent to choose?
We know the struggle. Just start with the Discovery Ritual Set. It includes all 3 scents in Shampoo and Conditioner format, which you can test along with the main pair.
Are Ambrae liquids eco-friendly?
Ambrae uses a plant-based formula with coconut-derived cleaning ingredients. We also have biodegradability certification: 91% biodegradable within 28 days.
Where are Ambrae products manufactured?
Our products are manufactured locally in the UAE. We carefully select our manufacturing partners to ensure our products are high quality and safe.
When will I get my order?
Local UAE delivery usually takes 1–2 days. Once your order has shipped, you will receive an email with further information.
Please note the cut-off time below when placing your order: order before 10:00 PM to receive your items the following day.
Orders placed after the cut-off time will be processed on the next available delivery slot.
How much does shipping cost?
Local UAE shipping is free.
We are currently shipping only within the UAE.